Users
We will be out of the office from November 13th-29th. This may affect the date your order is shipped. We have made arrangements for most of our products to be shipped directly from the manufacturer or warehouse. Items shipped directly from the manufacturer or warehouse will be shipped on time (see below). However, items like our Guardian Gear and Cruising Companion dog seat belts, pet car seat covers, and some pet hammocks are sent directly from our office so will not get shipped until after November 29th (see below). We sincerely apologize for the delay. Be assured that all orders from November 13th-29th will be promptly filled on November 30th. If you have any questions during this time, please email us at naturebydawn@aol.com. We will make an attempt to answer our emails while on our Holiday break.
Products which will be mailed on time include products with an SKU ending in -C, -ESS, -GC, -HB, -K, and -SPP.
Products which we will not be able to fill until November 30th include products with SKU ending in -PE and products with an SKU that has no dash (-), such as the Guardian Gear black, purple, or red dog seat belts, Guardian Gear black paw prints dog seat belts, Cruising Companion houndstooth dog seat belts, and the Cruising Companion camouflage dog seat belts. (The Tru-Fit Smart Harnesses are the only dog seat belts which will be mailed on time.)
The above information is also posted on our website at http://www.petautosafety.com/shipping
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